IT management optimisation

Reduction of costs has become an important factor for many enterprises. It usually functions in one or more of these channels:

• Construction of a central data base (CMDB) on all installed hardware, software, configurations, users, costs.
• Tightening of core processes in configuration management and the service desk
• Optimising purchasing, smoothing out the authorisation procedure.
• Construction of a central contract data base to make costs, responsibilities and other arrangements accessible to those in charge.
• Control of software licensing.

The advantages are soon visible: All departments use the same data. Change procedures are immediately visible; the service desk and the technicians on site work together more effectively.

• Costs are entered centrally – the cost calculation becomes transparent.
• Investment planning becomes more reliable due to the improved availability of information and integrated purchasing.
• Potential savings become visible, either due to bringing together of isolated solutions or optimisation of usage.

With the Spider product family and the accompanying consulting service, Spider LCM is a recognised partner for medium and larger enterprises.